![]() ![]() This would need to be done for all forms of antivirus and firewall software on your computer. If logging in using a different device works, this proves in general that the issue is due to something affecting the device that cannot login. For example, if you are logging in from a desktop computer, try logging in using your mobile phone. If you think there might be an issue with your antivirus or firewall, you can try logging in using a different device. Antivirus and firewall software sometimes automatically block certain sites out of minor suspicions, and the webpage following our login page might have been blocked causing you to be unable to login. ![]() I think my company’s firewall policies are blocking the site. The options "Keep local data only until you quit your browser" and "Block third party cookies" should be disabled. Go to "Settings > Privacy and Security > Site Settings > Cookies and site data." The option "Allow sites to save and read cookie data" should be enabled. ![]() Make sure Google Chrome is correctly accepting cookies.These are the two more common issues for this type of problem. "JavaScript" and "Accept Cookies" should be enabled/allowed. If logging in with another browser works, then there are many possible reasons why the browser you normally use is not currently working. If you are using an uncommon browser, it is also possible that it might not be supported by our system. It is possible that some settings on your web browser are causing the issue with logging in. Every browser has a different way to clear cache and cookies, so you will have to check how to do this depending on what browser you are using.Īlternatively, there might be a general issue with the web browser. If logging in through incognito works, you may need to clear your browser's cache and cookies to be able to log in from a normal window. Try logging in using an "incognito" browser window (which usually ignores all your stored cache and cookies). What should I do? Your web browser's cache and cookies may need to be adjusted. I am seeing “no connection page” or “network error” upon login. Please have your IT security team whitelist the following addresses: What should I do? Some organization/corporate IT settings will block websites. I am having trouble accessing the meeting site. The Internet Explorer (IE) web browser is no longer supported, so the meeting will not be available on IE.ĭo I need a webcam to attend the meeting? No, you do not need a webcam and can attend in audio-only format.Ĭan I attend the event on a mobile device? Yes, the site can be viewed on a mobile device and will be formatted for mobile viewing. What web browsers are supported? The online meeting platform supports the most current versions of Chrome, Safari, Edge, and Firefox. You cannot access sessions without your registration ID. What should I do on the first day of the meeting? Use the instructions provided in your welcome email to access the meeting, which will include the URL for the meeting and your registration ID. Registrants will use their registration ID to access content during and after the meeting. How long will the sessions be available online? All sessions and posters will be available online to registrants through July 20, 2021. In what time zone will the sessions run? AAPS will run the meeting on Eastern Time. Registrations will be accepted throughout the meeting. What is the Early Registration Deadline? The discounted Early Registration Deadline is April 20. If you need assistance locating your registration ID, please email. What do I do? Your 4-digit registration ID is located on your registration confirmation email and the final “Know Before You Go” email. Use the 4-digit registration ID at the top of the email to begin viewing content. Once payment is processed, you will receive a confirmation email. Complete your profile and select your registration type.How can I register to attend? To register: 2022 LOL Pharmaceutical Analysis Conference. ![]()
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